Operations Assistant Apprenticeship - International Lift Equipment Ltd

Summary

International Lift Equipment, based in Wanlip, are looking for an Operations Assistant Apprentice to join their team, assisting in an office where they manufacture lift equipment.  

Wage

£16,224 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Mon – Thursday 8.30 - 5.00pm Friday 8.30 - 4.00pm

39 hours a week

Start date

Thursday 1 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties to include:

Processing orders

Stock Control

Operating Sage, the finance system

Answering emails

Dealing with internal and external customers

Dealing with enquiries

Answering the telephone 

Where you'll work

133 Wanlip Road
Syston
Leicester
LE7 1PD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEICESTER COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

80% of this apprenticeship will be working with the employer and 20% 'off the job' training which includes attending Leicester College, Freemen's Park Campus, one day every two weeks.

More training information

As part of the application process, candidates maybe required to complete an English assessment, which will be emailed to the email address showing on the application form.

Requirements

Essential qualifications

GCSE in:

• English (grade Grade 4 or equivalent)

• Maths (grade Grade 4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills

• IT skills

• Attention to detail

• Organisation skills

• Customer care skills

• Administrative skills

• Analytical skills

• Logical

• Team working

• Initiative

• Non judgemental

• Patience

About this employer

International Lift Equipment has been a market-leading provider of best-in-class lift solutions since 1975. Customers include, hospitals, local authorities, airports, underground stations, hotels and retail outlets.

https://www.ilegroup.co.uk/ (opens in new tab)

Company benefits

23 days annual leave entitlement

Disability Confident