We have a new system called Learner Hub. If you applied before 7 February 2025 through PS16 on directly through our website we have to set up your Learner Hub account manually. We are working through applications and setting up accounts. Once your account is ready, we will email you with your username and login instructions.

For help to login you can see this video

We aim to have all accounts set up by 31 March 2025. Your application is still live and we're looking forward to you joining us. Please do not panic if you have not heard from us yet. If you haven't heard by 31 March please call us. 

If you have received an email to say that your account has been set up but are having problems logging in please complete the password reset form. Do not fill in this form if you haven’t received an email to say we have set up your account. We will respond to you within 2 working days.  

If you are still unable to login please call us on 0116 2242240.