Business Support Administrator Apprentice

Business Support Administrator Apprentice THE LEARNING SUPPORT CENTRE

The Learning Support Centre provides bespoke support to disable people in Higher Education and in the workplace, who are looking to recruit a Level 3 Business Administrator.

Closing date: 29 Jul 2024

Apprenticeship summary

Annual wage

£13,312 a year

Working week

The working week is Monday to Friday, 9.00am – 5.00pm.

Total hours per week: 40 hours a week

Expected duration

18 Months

Possible start date

01 Sep 2024

Date posted

01 Jul 2024

Apprenticeship level

Level 3 (A level)

Reference number



2 positions available

What will the apprentice be doing?


  • To accurately input data on to CRM system
  • To support coordinators with administrative tasks
  • To ensure paperwork is prepared, and that accurate minutes are taken and written up within a timely manner for meetings and training as requested
  • To ensure resources are kept up to date
  • To support the maintenance of the office to a high standard
  • To input data onto the office administrative systems as required

Customer service:

  • To respond and deal with customer enquiries as required in a polite and professional manner
  • To respond to stakeholders as required in a polite and professional manner
  • To work with colleagues in a polite and professional manner and ensure support staff are given the appropriate support in carrying out their role


  • To maintain a high standard of presentation whilst representing The Learning Support Centre
  • To respect confidentiality to the agreed disclosure levels
  • To be aware of the Health and Safety regulations and your duties, and ensure that all personnel do all that is reasonably practicable to maintain a safe and healthy work environment, raising any concerns immediately with your line manager.
  • To have regard for risk assessments and ensure compliance with company and statutory requirements, raising any concerns immediately with your line manager.
  • To inform The Learning Support Centre of any problems you are having that are either work related or effect your work, we can then help you come to a satisfactory conclusion or adapt your work to support your situation
  • To represent The Learning Support Centre in a professional and service orientated manner. This includes adhering to our stringent policies including those on confidentiality, equality, and safeguarding.
  • To actively manage personal development in agreement with your line manager.
  • To undertake other duties as may be reasonably required by The Learning Support Centre.

Professional Development:

The Learning Support Centre is committed to the regular monitoring and review of individual performance and to maintaining open and participative communications within the team. Professional development and access to appropriate training is part of this and there will be regular review sessions with your line manager.

This role description may be subject to review in light of the developing organisation and in consultation with the post holder

What training will the apprentice take and what qualification will the apprentice get at the end?

  • On successful completion of the apprenticeship, the postholder will achieve a Level 3 Business Administration qualification.
  • The apprentice will attend Leicester College one day every two weeks.

What is the expected career progression after this apprenticeship?

  • There may be an opportunity for a permanent role at the end of this apprenticeship.  During this apprenticeship, you will gain many transferable skills that can be applied in different businesses.



Requirements and prospects

Desired skills and personal qualities

  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Excellent communication skills


  • GCSE or equivalent English (Grade 4 / C) essential
  • GCSE or equivalent Maths (Grade 4 / C) essential

Things to consider

The ideal candidate will be able to recognise their own limitations and refer to other services where appropriate and can establish and maintain professional boundaries. They must be able to recognise discrimination in its many forms and willing to put the Learning Support Centre’s Equality Policies into practice. They must also apply quality standards to all tasks undertaken and ensures that nothing is overlooked.

About the employer

The Learning Support Centre provides a range of specialist disability support services that are tailored to the individual needs of our clients. Our services include: one to one specialist tuition, coaching, mentoring, notetaking, transcription services, assistive technology training, personal assistants and personal care. Our role is to support our service users in accessing education and the workplace as well as provide general support with day to day living. Clients may include people with physical or sensory disabilities, people with neurological conditions (e.g. dyslexia) and people with mental health issues, who wish to develop and enhance their skills for study and work.




About disability confident





  • LE1 5TE


Nicky Jones


Location map


Training provider


Apprenticeship standard

Business administrator
Level 3 (A level)

Application process

Candidates will apply through the Find an apprenticeship service (opens in a new tab)

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