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Support Work in Schools Award level 2 – C1003

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Course Overview

This accredited qualification is suitable for you if you are 19+ and interested in working in an educational setting e.g. school or college.
The programme includes a wide range of learning opportunities including the nationally recognised qualification in NCFE CACHE Level 2 Award in Support Work in Schools and College. Additionally, you will also improve your computing and employability skills.

This qualification is suitable for you if you have already achieved level 1 and would like to improve your knowledge and understanding in more depth. Whether you work in roles such as administration or volunteering, or work directly with children and young people, this course would benefit you with the range of skills you’ll develop.

Our course welcomes candidates regardless of their experience in the education sector. As part of this course, you will need to dedicate four weeks, our childcare friendly hours means this course will fit around your personal commitments.

What You'll Learn

Year 1

During this four week programme, you will take part in a variety of different learning activities including supported online learning, classroom teaching, discussion, research including watching short clips and practical demonstrations. Please see below for some of the topics that you will be covering:
1) Different methods of communication.
2) Communication within a team.
3) The importance of encouragement in a learning environment.
4) The main stages of development from birth to 19 years.
5) Keeping individuals safe in the learning environment.
6) Healthy eating, equality, diversity and inclusion in the workplace.
7) The different types of schools, the national curriculum and policies and procedures.

You will also study and achieve a range of additional classroom based qualifications/awards to support your job searching including a IT qualification.

Entry Requirements

Entry requirements of this course is to have completed the Preparing to Work in Schools Award level 1 (C1002)

How you will be assessed

When attending classroom-based sessions, you will complete a variety of short practical and written tasks that will be formally assessed by your tutor to create a portfolio of written evidence. When completing online qualifications, you will complete short mock tests following completion of the learning for each unit and when you are confident, you will then complete the multiple-choice online exam.

Course Fees

Tuition fees

Tuition Fees (19+): £120.00

Additional Costs

You will not be required to pay a fee for this course if you are in receipt of one of the following benefits:
Universal Credit
JSA or ESA (Employment and Support Allowance Work Related Action Group)
low waged.
Evidence of benefits will be required on the application.


If the course is longer than one year the total fees are for the first year only and further fees may apply in future years. All fees are based on a ‘home’ learner status. Please contact us for information on overseas fees.

For more information, please see our course fee disclaimers page.

Learn more about fees

Course and Career progression

On completion of this award, your tutor will be able to provide advice and guidance on other programmes. These might include additional qualifications related to working with children and adults or other short vocational programmes.

For more detailed advice and guidance about future steps, you can make an appointment with one of our qualified careers advisers who can support you to find the most suitable career path for you and to make the most of your skills and qualifications.

What Happens Next

Apply online via the College website. You will be contacted to attend an interview if required, or you will be sent a conditional offer according to the entry requirements of the course. You will then be invited in to enrol for your chosen course.

For applications via JCP, please let your Work Coach know. Subject to individual eligibility and type of benefit, the vast majority of courses are FREE to people in receipt of an employment-related benefit JSA, Universal Credit or ESA (Employment and Support Allowance).

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