Retail Knowledge NCFE Award level 1

Course Overview

  • Course Code

    P00313

  • Start Date

    28/01/2025

  • Study Hours

    Part Time

  • Duration

    10 weeks

  • Campus

    Abbey Park Campus

  • Level

    Level 1

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This blended learning course will run over a 10 week period. This course introduces the retail sector, covering retail outlets and occupations, the supply chain and the contribution the sector makes to the UK economy. It also covers ethical and environmental concerns. You will also gain an understanding of the importance of customer service in the retail sector, covering positive first impressions, communication and dealing with customer complaints and procedure.

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Course Overview

  • Course Code

    P00313

  • Start Date

    28/01/2025

  • Study Hours

    Part Time

  • Duration

    10 weeks

  • Campus

    Abbey Park Campus

  • Level

    Level 1

Apply