Aviation Operations on the Ground Certificate level 2

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Course Overview

The aviation industry is growing rapidly and if you enjoy providing great customer service and thrive of a busy working environment, you may like to consider a career in the aviation industry. This course will allow you to learn the essentials required to embark on a fantastic career in aviation.
This course is for adults aged 19+ who seek to achieve job roles within ground operations including baggage handling, check-in agents, ramp operatives, cabin crew, all the way to more advanced roles such as marshalling or air traffic control through further study.
However, that is not the end as your journey will be supported by aviation professionals who have previously worked within the industry and provide you with amazing first-hand experiences.
Guest speakers who currently work within aviation will also be on hand to enlighten your experience and not to mention the aviation trips that will leave you dreaming of working in aviation.
This course also mirrors some of the training available within the industry and if you are thinking of working at your local airport, this qualification gives you all the information you would need to begin including terminology, airport procedures and customer service.
A major bonus is Leicester College is a Swissport Academy (based at East Midlands Airport) and as part of the course, you will also have the opportunity to have an interview with Swissport upon successful completion of the programme.

What You'll Learn

Year 1

You will study three mandatory units: Health and Safety within aviation, aviation security and aviation communications, as well as a range of optional units which could include areas such as airport check-in services, aircraft boarding, arrival and aircraft dispatch processes and customer service. You will also gain an understanding of industry terms.

Entry Requirements

This course is aimed at 19+ adults who already hold a full level 2 qualification. You will need a genuine interest in aviation operations and/or an interest in travel and tourism in order to get the most from your course.

How you will be assessed

You will be assessed by a variety of methods including written coursework, role plays, groups discussions, displays and presentations.

Course Fees

Tuition fees

Total Fees: £0

Tuition Fees (16-18): £0.00

Tuition Fees (19+): £600.00

Material Fees



If the course is longer than one year the total fees are for the first year only and further fees may apply in future years. All fees are based on a ‘home’ learner status. Please contact us for information on overseas fees.

For more information, please see our course fee disclaimers page.

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Course and Career progression

On successful completion of this course you may have been offered a job by Swissport as part of our Academy following a successful interview, or you could gain employment within the industry with a different company. Alternatively you could progress on to complete a level 3 Professional Diploma in Travel and Tourism.

View your prospects on Careers Explorer

Careers Explorer is an online tool which lets you discover the variety of occupations within your chosen field and how much they earn on average.

Go to Careers Explorer Speak to our Careers Advisors

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