Customer Service Specialist Apprentice
Employer: Glenfield Dental | 62 STATION ROAD GLENFIELD
- Level Level 3 Advanced
- Weekly wage £N/A
- Duration 13 month(s)
- Closing date N/A
This role is perfect for those looking to develop a career in a professional customer service with emphasis on quality. We are looking for a reliable, enthusiastic Customer Services / Sales Apprentice. You must be customer focused – providing excellent customer service and demonstrates a ‘can do’ attitude.
What will the apprentice be doing?
Job role includes:
- Talking to customers face to face, over the phone and via email
- Use clear explanations, understanding when to refer queries to the clinical team
- Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
- Demonstrate a cost-conscious mind-set when meeting customers and the business needs
- Use written and verbal communication to simplify and provide information in a way that supports positive customer outcomes
- Demonstrate a continuous improvement and focussed approach to customer service delivery, including decision making and providing recommendations or advice
- Work effectively with colleagues at all levels to achieve results
- Proactively keep your service, industry and best practice knowledge and skills up to date
- Understand how to find and use industry best practice to enhance your own knowledge and personal development
- Some general office duties and helping to set up waiting room displays
Customer Service Specialist Apprentice
Employer: DFS FIXINGS LIMITED | FOUNDRY SQUARE LEICESTER
- Level Level 3 Advanced
- Weekly wage £N/A
- Duration 13 month(s)
- Closing date N/A
We are looking for a reliable, enthusiastic Customer Services / Sales Apprentice. You must be customer focused – providing excellent customer service and demonstrates a ‘can do’ attitude towards your responsibilities.
What will the apprentice be doing?
Job role includes
- Talking to customers both face to face and over the phone
- Use clear explanations, provide options, and help customers make choices
- Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
- Demonstrate a cost-conscious mind-set when meeting customer and the business needs
- Use written and verbal communication to simplify and provide information in a way that supports positive customer outcomes
- Find solutions that meet your organisations needs as well as the customer requirements
Metal Fabricator Apprentice
Employer: ENGINEERED AIR TREATMENT LTD | 5 PINFOLD ROAD THURMASTON LEICESTER
- Level Level 3 Advanced
- Weekly wage £N/A
- Duration 42 month(s)
- Closing date N/A
We are offering the successful apprentice to be part of a growing team and organisation. The role involves learning to fabricate from start to finish ventilation equipment for the power generation and noise industry. Additionally this role will be focused on learning multiple skills and building bespoke products.
What will the apprentice be doing?
- Produce fabricated components for use in structural and other fabricated steel work to a high standard.
- Complete and dimensionally check fabricated components as part of an inspection, before welding commences.
- Cutting materials using a variety of cutting processes, this will include drilling and punching.
- Welding to an international and in house standard, and being able to notice defects and how to rectify them within the welding procedure.
- Prepare the working area, equipment, consumables, and materials for setting out components for marking as part of the fabrication process.
- Ensure that all health and safety requirements are met in all of the
Insurance Clerk Apprentice
Employer: BALE INSURANCE BROKERS (LEICESTER) LTD | 109A KING RICHARDS ROAD, LEICESTER
- Level Level 3 Advanced
- Weekly wage £Annual wage 8,923.20
- Duration 18 month(s)
- Closing date 20 Mar 2024
Dealing with clients on the phone and face to face inputting client details to obtain quotes. Checking and filing client documents. Dealing with client insurance queries.
Apprenticeship summary
Annual wage
£8,923.20 a year
From April 2024 the National Minimum Wage (NMW) for apprentices increases for young people aged 16-18 and those aged over 19 in the first year of their Apprenticeship. The new rate is £6.40 per hour.
Working week
9.00am – 4.00pm Monday – Friday.
Total hours per week: 32.5 hours a week
Expected duration
18 Months
Possible start date
01 Apr 2024
Date posted
19 Feb 2024
Apprenticeship level
Advanced
Level 3 (A level)
Reference number
VAC1000232155
Positions
1 position available
What will the apprentice be doing?
Once initial training on the system is done the apprentice will be:
- Renewing short-term policies for clients
- Running through quotes for new business
- General admin tasks such as computerised filing of clients’ documents, and checking WhatsApp messages and emails
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will be completing Business Administrator Level 3 at Leicester College Freemen’s Park Campus on a fortnightly day release.
What is the expected career progression after this apprenticeship?
Full time position as an Insurance Clerk dealing with a range of clients from personal lines to commercial business.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Customer care skills
- Administrative skills
- Enthusiastic
Qualifications
- GCSE or equivalent English (Grade 4/C) essential
- GCSE or equivalent Maths (Grade 4/C) essential
Things to consider
We have been trialling the current hours of business 9.00 – 4.00 with half an hour lunch but our standard hours are 9.00 – 5.00 with an hours lunch. We may decide to change back to these hours.
About the employer
Bale Insurance Brokers (Leicester) Limited is a well-established family run business based in the heart of Leicester. We provide competitive insurance policies for all our commercial, taxi and personal clients.
Employer
BALE INSURANCE BROKERS (LEICESTER) LTD
www.baleinsurance.co.uk
Address
109A KING RICHARDS ROAD, LEICESTER, LE3 5QG
Contact
Devina Fergus
defergus@leicestercollege.ac.uk
07795331688
Apprentice Cabinet Maker
Employer: ALIAS INDUSTRIES LIMITED | UNIT 2, PECKLETON LANE BUSINESS PARK, PECKLETON COMMON, PECKLETON
- Level Level 2 Intermediate
- Weekly wage £Annual wage 12,480 a year
- Duration 24 month(s)
- Closing date 29 Mar 2024
This position will enrol you on a furniture manufacturing apprenticeship with Leicester College. You will be trained as a Cabinet Maker/Bench Joiner, working in a modern workshop environment to produce high-end bespoke furniture and displays for domestic and retail sectors.
Apprenticeship summary
Annual wage
£12,480 a year
Working week
7am – 4.30pm Mon-Thurs 8am – 12 noon Fridays
Total hours per week: 40 hours a week
Expected duration
24 Months
Possible start date
01 May 2024
Date posted
28 Feb 2024
Apprenticeship level
Intermediate
Level 2 (GCSE)
Reference number
VAC1000234632
Positions
2 positions available
What will the apprentice be doing?
- Initially shadowing senior joiners with entry level tasks to get an understanding of procedures and processes. You will be given some simple assembly tasks and also be trained on using power tools and machinery such as table saw and router (subject to age) and will expand on this as you progress through your training.
- Assisting the team in completing projects on time
- Completing assembly tasks under supervision
- Preparing finished items for despatch
- Assisting in general workshop duties
- Maintaining tools and equipment
- Emptying offcut bins and general house keeping
- Learning and understanding joinery best practices
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will complete training for Furniture Manufacturing Level 2 on a block release at Leicester College Freemen’s Park Campus.
What is the expected career progression after this apprenticeship?
Full-time position within the company.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- Team working
- Initiative
- Positive attitude
- Good practical skill set
- Passionate about joinery
- Enthusiastic
- Motivated to learn
Qualifications
- GCSE or equivalent English (Grade 3/D) essential
- GCSE or equivalent Maths (Grade 3/D) essential
Things to consider
We are looking to train someone interested in the creative aspect of producing high-end furniture and displays for commercial and domestic environments. Assuming you would be starting at entry level we are driven to train our apprentices and build long-standing careers with them.
About the employer
Alias is a bespoke joinery manufacturing specialist based in Leicestershire. We love the craft. The team at Alias enjoy what they do and we bring that passion to every project. This is partnered with an attitude that ensures things are on budget and on time.
Employer
ALIAS INDUSTRIES LIMITED
www.alias-industries.co.uk
Address
UNIT 2, PECKLETON LANE BUSINESS PARK, PECKLETON COMMON, PECKLETON, LE9 7RN
Contact
Devina Fergus
defergus@leicestercollege.ac.uk
07795331688
Apprentice Plasterer
Employer: MIDSUMMER DRYLINING LIMITED | 2 Brooklands Court, Venture Park, Kettering
- Level Level 2 Intermediate
- Weekly wage £Annual wage 10,982.40 a year
- Duration 24 month(s)
- Closing date 29 Mar 2024
Midsummer Drylining is looking for an Apprentice Plasterer who will learn all aspects of the drylining trade on new build sites.
Apprenticeship summary
Annual wage
£10,982.40 a year
Working week
Monday to Friday – shifts tbc
Total hours per week: 40 hours a week
Expected duration
24 Months
Possible start date
01 May 2024
Date posted
28 Feb 2024
Apprenticeship level
Intermediate
Level 2 (GCSE)
Reference number
VAC1000234477
Positions
1 position available
What will the apprentice be doing?
The role is 40 hours per week and will usually be an early start to travel to the site. The sites are all within a 60-mile radius of their base in Kettering. The sites are new build housing sites for clients such as Davidson Homes, David Wilson and Taylor Wimpey as a small example. You will, in your team, complete the required stage of the drylining process which could be a metal framework, tack walls and ceilings and dab walls of skim. This could take a few days depending on the size of the plot.
You will learn how to:
- measure the plots
- prepare the materials
- complete different processes
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will complete the Plasterer Level 2 Apprenticeship on a day release at Leicester College Freemen’s Park Campus.
What is the expected career progression after this apprenticeship?
Once qualified you will move on to price work where there is great earning potential.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- Positive attitude
- Willingness to learn
- Excellent timekeeping
Qualifications
- GCSE or equivalent English (Grade 3/D) essential
- GCSE or equivalent Maths (Grade 3/D) essential
Things to consider
You will be required to hold a CSCS card. This will require you to sit a test. This will need to be completed before you can go onto site.
About the employer
At Midsummer Drylining we are consistently striving to deliver the very best in quality and service to our ever-growing client list. Our approach is simple; we are open, honest, and service minded, with the expertise to value engineer your projects without compromising quality. Our 100 plus tried and tested tradesmen all have a minimum NVQ2 in their relevant trades and projects are managed from start to finish by our experienced and qualified SMSTS Managers.
Employer
MIDSUMMER DRYLINING LIMITED
Address
2 Brooklands Court, Venture Park, Kettering, NN15 6FD
Contact
Devina Fergus
defergus@leicestercollege.ac.uk
07795331688
Cabinet Maker Apprentice
Employer: TIMBATEQ LIMITED | UNIT A2 CHARTWELL POINT, CHARTWELL DRIVE, WIGSTON
- Level Level 2 Intermediate
- Weekly wage £Annual wage 10,982.40 a year
- Duration 24 month(s)
- Closing date 29 Mar 2024
An excellent opportunity to undertake a Cabinet Maker apprenticeship for a long-established and renowned joinery company.
Apprenticeship summary
Annual wage
£10,982.40 a year
The company operates a bonus scheme based on length of service.
Working week
7.30am to 4.00pm. Days to be confirmed.
Total hours per week: 40 hours a week
Expected duration
24 Months
Possible start date
01 May 2024
Date posted
29 Feb 2024
Apprenticeship level
Intermediate
Level 2 (GCSE)
Reference number
VAC1000234834
Positions
2 positions available
What will the apprentice be doing?
- To learn and be able to use handheld tools and machinery becoming more advanced.
- To learn how to read drawings and work from them.
- To attend college / relevant courses on all required days.
- To assist manufacturing and construction of components for bespoke joinery and cabinetry.
- To play close attention to the learning provided (both in the workplace and at college) and apply those skills.
- To support joiners and other members of the team in completing products (team working)
- To assist in general workshop duties.
- To work in accordance with the foreman or designated management representative
- To work in accordance with work instructions and/or target productivity hours to complete items to a high-quality standard.
- To adhere to health and safety legal requirements, regulations and policies working in a safe manner for yourself and others.
- To maintain compliance to all company policies and guidelines.
What training will the apprentice take and what qualification will the apprentice get at the end?
- The applicant will attend Leicester College Freemen’s Park Campus on a block release.
- They will complete the Furniture Manufacturer Level 2 apprenticeship qualification.
What is the expected career progression after this apprenticeship?
- To become a qualified cabinet maker and utilise the skills for career progression.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- Organisation skills
- Team working
- Ability to interpret info
- Positive attitude
- Good listening skills
- Timekeeping is a must
Qualifications
- GCSE or equivalent English (Grade 3/D) essential
- GCSE or equivalent Maths (Grade 3/D) essential
About the employer
With over 25 years experience, Timbateq is a leading bespoke and specialist joinery manufacturer and installation company. Our resources, experience and standards allow Timbateq to produce crafted leading-edge bespoke joinery to the highest quality for our clients. We provide our clients with a full service support from initial site surveying, cost estimating, design and development including CAD drawings, value engineering, bespoke and high volume in-house manufacturing, on time delivery (including fast turnaround, if required) and project management. We offer a full turnkey service from design, development, manufacture, delivery and installation. Our full in-house facilities and workshop offer specialist operations including: veneering, spray shop facilities, UV curing, CNC machining and panel processing. We take full responsibility for details and finishes integral to all joinery products including metal work and stone along with textiles, fixtures and fittings. In addition, we are an approved Corian® fabricator.
Employer
TIMBATEQ LIMITED
www.timbateq.co.uk
Address
UNIT A2 CHARTWELL POINT, CHARTWELL DRIVE, WIGSTON, LE18 2FT
Contact
Devina Fergus
defergus@leicestercollege.ac.uk
07795331688
Hairdressing Apprentice
Employer: Studio J Hair & Beauty | 1 NEWTOWN LINFORD LANE, GROBY, LEICESTER
- Level Level 2 Intermediate
- Weekly wage £Annual wage 8,236.80 a year
- Duration 24 month(s)
- Closing date 29 Mar 2024
Studio J are looking for a passionate and enthusiastic person to train with them in all aspects of hairdressing.
Apprenticeship summary
Annual wage
£8,236.80 a year
Working week
Working between 30 – 40 hours a week within the below dates and times: Wednesday 10 am–6 pm Thursday 10 am–8 pm Friday 9 am–5 pm Saturday 9 am–5 pm
Total hours per week: 30 hours a week
Expected duration
24 Months
Possible start date
01 May 2024
Date posted
27 Feb 2024
Apprenticeship level
Intermediate
Level 2 (GCSE)
Reference number
VAC1000234106
Positions
1 position available
What will the apprentice be doing?
- Reception Duties
- Keeping the salon clean and tidy
- Shampooing hair
- Observing Stylists
- Progressing to taking your own clients after training
What training will the apprentice take and what qualification will the apprentice get at the end?
- The apprentice will complete Hairdressing Level 2 on a day release at Leicester College Freemen’s Park Campus.
- Level 2 Diploma in Hairdressing
- Functional Skills in maths and English if required
What is the expected career progression after this apprenticeship?
- To become a full-time stylist in the salon.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- Motivated to learn
- Passionate about hairdressing
Qualifications
- GCSE or equivalent English (Grade 4/C) desirable
- GCSE or equivalent Maths (Grade 4/C) desirable
About the employer
A Modern, Stylish Salon, catering for Ladies, Gents and Children’s hair. Salon Manager, Jamie-Lee, has vast experience in creating the latest in styles. Employees also get their hair done for free.
Employer
Studio J Hair & Beauty
https://www.studioj-beauty.co.uk/
Address
1 NEWTOWN LINFORD LANE, GROBY, LEICESTER, LE6 0EA
Contact
Devina Fergus
defergus@leicestercollege.ac.uk
07795331688
Metal Fabricator Apprentice
Employer: JC METALWORKS LIMITED | Bishop Meadow Road, Loughborough, Leicestershire
- Level Level 3 Advanced
- Weekly wage £Annual wage 15,600 a year
- Duration 42 month(s)
- Closing date 31 Mar 2024
A 3-year carousel in all departments learning, understanding, and developing the skills required to become a multi-skilled sheet metal fabricator using state of the art machinery and equipment. Come and join our team!
Apprenticeship summary
Annual wage
£15,600 a year
Working week
Monday – Friday, 7.00am – 3.00pm. Lunch – 30 mins.
Total hours per week: 37.5 hours a week
Expected duration
42 Months
Possible start date
30 Aug 2024
Date posted
29 Feb 2024
Apprenticeship level
Advanced
Level 3 (A level)
Reference number
VAC1000234829
Positions
3 positions available
What will the apprentice be doing?
The metal fabricator apprentice will spend their time at JC Metalworks learning, understanding, and developing their skills in the roles and responsibilities of all departments.
- Training on all the machines, tools, and equipment, whilst working alongside our specialist trained employees
- Interpret technical drawings, patterns, templates and specifications to mark out, produce and assemble complex fabricated products to meet the required specification
- Monitor resources and activities throughout the fabrication of products or components, identifying areas for improving the production process where possible
- Cutting, drilling, shaping and preparing METAL materials during fabrication activities using manual and power tools, thermal and laser cutting, as required calculating dimensions and tolerances using knowledge of mathematics
- Operate appropriate tools and equipment to join metal parts using a range of mechanical fasteners and fixing techniques required by the specifications appropriate to the fabrication activity being carried out and in accordance with approved joining procedures
- Inspect and test joins for security against required standard
- Complete documentation at the appropriate stages of the work activity
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will complete a level 3 advanced apprenticeship standard.
- You will gain a Diploma in Advanced Manufacturing Engineering qualification.
- You will attend college one day per week at our St Margarets Campus.
What is the expected career progression after this apprenticeship?
- Once you have completed your apprenticship, there is a full time role available at the organisation. Some staff have progressed onto a management apprenticeship.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- GCSE or equivalent English (Grade Grade c or Level 4) essential
- GCSE or equivalent maths (Grade Grade c or Level 4) essential
About the employer
JC Metalworks as a precision sheet metal subcontractor was formed in 1986 by Jack Chauhan. The company was built on four main principles – maintained to this day. These principles make up a culture that is reflected throughout all areas of the manufacturing services undertaken by JC Metalworks. We are proud of our reputation for quality manufacture of sheet metal products for a variety of industries.
Employer
JC METALWORKS LIMITED
Address
Bishop Meadow Road, Loughborough, Leicestershire, LE11 5RE